Terms of Service

We (the folks at ReturnPostage Inc.) run a web-based software service that streamlines the order fulfillment and shipping workflow for online merchants. We would love for you to use it. We offer paid plans, each plan is differentiated by the number of shipping labels or shipments you can create per month. Our service is designed to give you the features necessary to save you time during your order fulfillment and shipping process. The following terms and conditions govern all use of the ReturnPostage.com website and all content, services and products available at or through the website, including, but not limited to, the ReturnPostage Application ("App"), (taken together, the Website). The Website is owned and operated by ReturnPostage Inc. ("ReturnPostage"). The Website is offered subject to your acceptance without modification of all of the terms and conditions contained herein and all other operating rules, policies (including, without limitation, ReturnPostage's Privacy Policy) and procedures that may be published from time to time on this Site by ReturnPostage (collectively, the "Agreement"). Please read this Agreement carefully before accessing or using the Website. By accessing or using any part of the web site, you agree to become bound by the terms and conditions of this agreement. If you do not agree to all the terms and conditions of this agreement, then you may not access the Website or use any services. If these terms and conditions are considered an offer by ReturnPostage, acceptance is expressly limited to these terms.

1. Your ReturnPostage.com Account. If you sign up for an account on the Website, you are responsible for maintaining the security of your account, and you are fully responsible for all activities that occur under the account. You must immediately notify ReturnPostage of any unauthorized uses of your account or any other breaches of security. ReturnPostage will not be liable for any acts or omissions by You, including any damages of any kind incurred as a result of such acts or omissions.

2. Payment and Renewal.

General Terms.

Paid features such as printing shipping labels are available within the App. By selecting a plan, you agree to pay ReturnPostage the monthly subscription fee indicated for specified features. Payments will be charged on a pre-pay basis on the day you sign up for a plan and will cover the use of those features for a monthly subscription period as indicated.

Automatic Renewal.

Unless you cancel your account from within the App before the end of the applicable subscription period, your plan subscription will automatically renew and you authorize us to collect the then-applicable monthly subscription fee for such plan (as well as any taxes) using any credit card or other payment mechanism we have on record for you. Plans can be downgraded, upgraded or canceled at any time in the Settings>Account Settings>My Plans page of the App.

3. Intellectual Property. This Agreement does not transfer from ReturnPostage to you any ReturnPostage or third party intellectual property, and all right, title and interest in and to such property will remain (as between the parties) solely with ReturnPostage. ReturnPostage, ReturnPostage.com, the ReturnPostage.com logo, and all other trademarks, service marks, graphics and logos used in connection with ReturnPostage.com, or the Website are trademarks or registered trademarks of ReturnPostage or ReturnPostage's licensors. Other trademarks, service marks, graphics and logos used in connection with the Website may be the trademarks of other third parties. Your use of the Website grants you no right or license to reproduce or otherwise use any ReturnPostage or third-party trademarks.

4. Changes. ReturnPostage reserves the right, at its sole discretion, to modify or replace any part of this Agreement. It is your responsibility to check this Agreement periodically for changes. Your continued use of or access to the Website following the posting of any changes to this Agreement constitutes acceptance of those changes. ReturnPostage may also, in the future, offer new services and/or features through the Website (including, the release of new tools and resources). Such new features and/or services shall be subject to the terms and conditions of this Agreement.

5. Termination. ReturnPostage may terminate your access to all or any part of the Website at any time, with or without cause, with or without notice, effective immediately. If you wish to terminate this Agreement or your ReturnPostage.com account (if you have one), you may simply discontinue using the Website. All provisions of this Agreement which by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity and limitations of liability.

6. Disclaimer of Warranties. The Website is provided "as is". ReturnPostage and its suppliers and licensors hereby disclaim all warranties of any kind, express or implied, including, without limitation, the warranties of merchantability, fitness for a particular purpose and non-infringement. Neither ReturnPostage nor its suppliers and licensors, makes any warranty that the Website will be error free or that access thereto will be continuous or uninterrupted. You understand that you obtain services through the Website at your own discretion and risk.

7. Limitation of Liability. In no event will ReturnPostage, or its suppliers or licensors, be liable with respect to any subject matter of this agreement under any contract, negligence, strict liability or other legal or equitable theory for: (i) any special, incidental or consequential damages; (ii) the cost of procurement for substitute products or services; (iii) for interruption of use or loss or corruption of data; or (iv) for any amounts that exceed the fees paid by you to ReturnPostage under this agreement during the twelve (12) month period prior to the cause of action. ReturnPostage shall have no liability for any failure or delay due to matters beyond their reasonable control. The foregoing shall not apply to the extent prohibited by applicable law.

8. General Representation and Warranty. You represent and warrant that (i) your use of the Website will be in strict accordance with the ReturnPostage Privacy Policy, with this Agreement and with all applicable laws and regulations (including without limitation any local laws or regulations in your country, state, city, or other governmental area, regarding online conduct and acceptable content, and including all applicable laws regarding the transmission of technical data exported from the United States or the country in which you reside) and (ii) your use of the Website will not infringe or misappropriate the intellectual property rights of any third party.

9. Indemnification. You agree to indemnify and hold harmless ReturnPostage, its contractors, and its licensors, and their respective directors, officers, employees and agents from and against any and all claims and expenses, including attorneys' fees, arising out of your use of the Website, including but not limited to your violation of this Agreement.

10. Miscellaneous. This Agreement constitutes the entire agreement between ReturnPostage and you concerning the subject matter hereof, and they may only be modified by a written amendment signed by an authorized executive of ReturnPostage, or by the posting by ReturnPostage of a revised version. Except to the extent applicable law, if any, provides otherwise, this Agreement, any access to or use of the Website will be governed by the laws of the state of NY, U.S.A., excluding its conflict of law provisions, and the proper venue for any disputes arising out of or relating to any of the same will be the state and federal courts located in Queens County, NY. Except for claims for injunctive or equitable relief or claims regarding intellectual property rights (which may be brought in any competent court without the posting of a bond), any dispute arising under this Agreement shall be finally settled in accordance with the Comprehensive Arbitration Rules of the Judicial Arbitration and Mediation Service, Inc. ("JAMS") by three arbitrators appointed in accordance with such Rules. The arbitration shall take place in New York, NY, in the English language and the arbitral decision may be enforced in any court. The prevailing party in any action or proceeding to enforce this Agreement shall be entitled to costs and attorneys' fees. If any part of this Agreement is held invalid or unenforceable, that part will be construed to reflect the parties' original intent, and the remaining portions will remain in full force and effect. A waiver by either party of any term or condition of this Agreement or any breach thereof, in any one instance, will not waive such term or condition or any subsequent breach thereof. You may assign your rights under this Agreement to any party that consents to, and agrees to be bound by, its terms and conditions; ReturnPostage may assign its rights under this Agreement without condition. This Agreement will be binding upon and will inure to the benefit of the parties, their successors and permitted assigns.